Oh NO you don't!

Last night, my wife hailed a cab and he wouldn't let her in until she told him where she was going. It was midnight, she had just gotten in from out of town, and she was standing outside of Penn Station. She reminded him that he wasn't allowed to do that and that he was obligated to take her where she wanted to go. He then promptly turned off his light, declared that he was now off duty and the proceeded to pick up a white couple down the street. Yes, people; this is still happening! But that's not the point of my post today. My wife took down his hack number and called 311 to file a complaint . She agreed to come out to a hearing just to make sure this guy didn't get away with that behavior. And THAT is my point.
In this city, (and maybe others but I live here) people get away wit h a ton of stuff because no-one wants to go through the hassle of holding them accountable. I wager that cabbies get away with doing that kind of thing all the time because, unlike my wife, no-one wants to go through the whole process of documenting this stuff. Contractors are able to provide crappy service with no history of their misdeeds. Companies provide bad service with nary a call to Better Business Bureau. Even when there are people who stand up for what's right, these reporting agencies make you jump through hoops just to say that someone sucks!
But it's not just businesses and service people. It's regular folk too. My favorites: the cutters! You know who I mean: the people who see you waiting patiently and decide that they are too good for the archaic practice of forming a queue! I have NO tolerance for these people. However, unlike a lot of people who would simply say "did that guy just cut the line? Now that's just wrong!" ...to themselves, I put people on BLAST! I'm the guy that will shout them out like they stole something because to me they did! And we need more people to call people out when they do stupid stuff or break the rules or the law, for that matter, right in front of us.
There is a new concept of bystander-ism that purports that we all have a responsibility to not stand idly by as these things happen. I think that our city would be much more pleasant (not saying that it isn't but it still has room for improvement) if people didn't do grimy stuff just because they know they can get away with it. So stand up to those cutters, litterers, cell phone users on buses, and the jerks who pee in the elevators in the projects! And people, if you see someone standing up for what right and it looks like they are getting a hard time from the perpetrator, don't let the guy get his ass whooped by himself!! There is strength in numbers! Help a brother/sister out! Let's make this a better place, folks!

These are my thoughts...what are yours?